FREQUENTLY ASKED QUESTIONS
Placing an order with Meridian Styles is simple! Just browse our website, add your desired items to your shopping cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way to you in no time.
Yes, absolutely! We take pride in providing accurate product descriptions and high-quality images to ensure that you receive exactly what you see on our website. However, please note that slight variations in color or appearance may occur due to differences in screen settings or lighting conditions. If you have any concerns about a specific item, feel free to reach out to our customer support team for assistance.
We accept a variety of payment methods to make shopping convenient for you. The main one being M-PESA. You can also pay for your order using major credit cards such as Visa and Mastercard. We also offer other local payment options for customers in Kenya.
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Simply click on the tracking link provided in the email or enter the tracking number on our website’s tracking page to monitor the status of your delivery.
We want you to be completely satisfied with your purchase from Meridian Styles. If for any reason you’re not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Please make sure the items are in their original condition with tags attached for eligible returns.
Our customer support team is here to assist you with any questions or concerns you may have. You can reach us by sending an email to support@meridianstyles.com or by calling our customer hotline at +254-714 074160 during our business hours, Monday through Friday, 9:00 AM to 5:00 PM GMT+3. We’re here to help!